EMPLOYMENT OPPORTUNITIES
Employment opportunities will be posted on this webpage, no phone calls, please. Thank you.

Director of the Annual Fund
The Director of the Annual Fund is a crucial link to all Mann donors and is responsible for planning, developing and implementing a strategic individual donor campaign primarily through direct mail solicitation and individual cultivation. This individual will work as an integral member of the Development Department in strategizing its approach to individual donors and will also research, create, maintain and track prospects in our donor base.  Most importantly, the Director must cultivate positive relationships with donors through the coordination and support of special events and servicing donor inquiries.  The environment is fast-paced and requires someone who enjoys being part of a development team.  This position is full-time. 

Duties:

  • Develop and implement strategies to maximize annual contributed support through the management and continual improvement of the Annual Fund.
  • Create an annual plan for reaching individual goals (including volunteer solicitations, direct mail and personal solicitations).  Develop the timetable and budget for the Annual Fund. 
  • Create and manage all renewal and acquisition campaigns.
  • Manage donor database, Raisers Edge, for accurate entry, updates and reporting.
  • Research, cultivate, and solicit individual, major, and planned gifts to The Mann.
  • Personally participate in the cultivation and solicitation of Mann prospects for gift opportunities as appropriate, and especially at Mann Center special events, performances, and through Pitcairn Donor Terrace duty.
  • Work closely with the VP of Development & External Affairs to coordinate and track the major gifts activities of assigned solicitors.
  • Design and oversee the Development Department’s direct mail campaigns.
  • Design and implement a recognition program to effectively communicate The Mann’s appreciation to its individual gift donors and to provide the donors the appropriate degree of recognition for their support.
  • Generate and manage Development Departments invoicing for Board and Individual donors.
  • Create timely solicitation and acknowledgement letters and other necessary correspondence with donors and Board members.
  • Create and update weekly Development budget report to track all contributed income.


Qualifications:  Three to five years of experience in fundraising with a confirmed record of success, preferably in a performing arts development office.  Candidate must have exceptional organizational and communication skills; be detail-oriented, and have substantial experience in developing and managing an annual campaign including donor benefits, cultivation and stewardship. The candidate must also have a working knowledge of budgets and other financial applications as they relate to donor philanthropy.  The candidate must be proficient in the use of Raiser’s Edge with several years of experience working with this database. Working knowledge of Tessitura is a plus.  The successful candidate will have excellent writing skills, be an energetic self-starter, and possess the ability to work both independently and as part of a team in a fast-paced and collaborative environment. Minimum education required: College Degree.

Please send cover letter and resume to Nancy R. Newman, VP, Institutional Advancement at nnewman@manncenter.org or mail to 123 S. Broad Street, Suite 1930 Philadelphia, PA 19109 (no phone calls please).



Director of Audience Development & Communications
This key position will be responsible for overall marketing and communication strategy and implementation for a wide range of performance genres ranging from classical, world, jazz, pop music and dance to urban shows.  The broad scope of the position includes developing goals, segmentation and channel strategies, and implementation tactics to execute a comprehensive and cohesive marketing campaign for single ticket sales and group sales. Working closely with the President & CEO and COO, and other senior staff, the Director of Audience Development & Communications will help create and execute an overall image, communication and branding campaign for The Mann Center.  This position will also support facility sales strategies.


    RESPONSIBILITIES 

  • Plan and supervise marketing/sales campaigns and segment/channel strategies for all earned income producing activities including classical and non-classical season, benefits, special events, festivals and education programs.
  • Maintain overall responsibility for expense budget management, updating and revising projections as necessary; monitor daily income daily for The Mann Center.
  • Identify and access new market segments to broaden the ticket base.  Develop market research plan and develop strategies to increase sales revenues and attendance capacity.  Develop strategies and policies for pricing and utilization of ticket inventory to maximize income.
  • Conduct regular analysis of single ticket sales and group ticket sales, including sales trends, pricing, and customer buying patterns.
  • Exploit technologies to develop more sophisticated marketing strategies through better data and market segmentation.  Work with The Philadelphia Orchestra to access data on single-ticket buyers, facilitate more ticketing systems and improve the customer experience. Liaison with Ticket Philadelphia and Ticketmaster on sales policies and customer service issues.
  • Identify new opportunities to engage customers and sell tickets through new digital technologies including networking websites, blogs and other digital social networking opportunities.
  • Develop website plan for enhancements and state of the art online ticket sales and contributions and as a communications and media interface.
  • Interfaces actively with General Manager and Box Office Manager and outsourced programming consultants.
  • Work with COO on market research activity and communicate results to all key constituents.
  • Solicit media partners and manage media partner relationships.
  • Develop a merchandising plan.
  • Create a brand image that unifies and focuses the visual and communication impact of the The Mann Center.
  • Facilitate long term strategic institutional positioning, both locally and nationally, in collaboration with outsourced PR firm and senior staff.
  • Develop and execute press strategies, in consultation with outsourced PR firm to gain local and national attention for the institution.
  • Develop press releases and story ideas to promote The Mann Center’s education and community outreach programs as well as institutional news and events, season programming announcements, board appointments and staff news.
  • Liaison with major tourism and hospitality organizations, as well as other regional institutions to pursue shared public relations opportunities.
  • Increase contact and dialogue leading to expanded editorial exposure in ethnic media outlets in the region.
  • Plan and execute annual press conference and media events as warranted.



    Requirements

Knowledge of classical and popular music and a minimum of  7 years senior level marketing and advertising experience at a managerial level; experience with major non-profit cultural institution(s); experience/skill(s) in marketing events within extremely competitive environment(s); previous experience leading sales campaigns which include telemarketing, direct mail and e-commerce, and WEB related direct marketing components.  Master's degree preferred.


    To Apply

Please send resume and cover letter to the address listed below.

Catherine M. Cahill
President & CEO
The Mann Center for the Performing Arts
123 S. Broad Street
Suite 1930
Philadelphia, PA 19109 

Or email to ccahill@manncenter.org